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/ Web design

How do I add online booking to my website?

Use an off-the-shelf tool for £0–£30/month, or build custom if your rules are unusual. Most businesses should use the tool.

/ 01

The short version

Booking is a solved problem unless your scheduling logic is genuinely weird.

/ 02

What actually matters

  • Calendly, Cal.com or Google Appointments for consultations.
  • Fresha, Treatwell or Timely for salons and clinics.
  • ServiceM8 or Tradify for trades with job scheduling.
  • Embed it — don't send people off-site if you can avoid it.
  • Custom builds make sense for multi-resource or deposit-heavy scheduling.

/ 03

The bit most people get wrong

Deposits reduce no-shows more than reminder emails do. If no-shows are your problem, take payment at booking.

/ 04

What to do next

Pick one tool, embed it on a dedicated /book page, and link it from your header.

/ 05

Where RIOT fits in

We're a small Colchester studio helping UK SMBs get online booking right without agency waste or freelancer flake. If you've read this far and you want a second opinion on your specific setup, book a 20-minute call and we'll tell you honestly whether it's worth doing anything at all.

We work with clients across Essex, Suffolk, London and the wider UK — and remotely with brands abroad. No lock-in, no monthly retainer minimums, no pretending your problem is bigger than it is.

/ FAQs

Common questions

Can I take deposits?

Yes — most tools integrate Stripe.

Does booking hurt phone enquiries?

No, it adds a channel for people who hate phoning.

Still not sure?

Book a free 20-minute call — we'll answer your specific version of this question with no sales pitch.

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Ashley Scott
Studio Lead
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