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/ Web design

How easy should it be to contact me on my website?

One tap, from any page. Phone number in the header, contact option in the footer, and a CTA at the end of every page.

/ 01

The short version

The most common reason a decent site doesn't generate enquiries is that contacting you is buried.

/ 02

What actually matters

  • Tap-to-call number in the header on mobile.
  • Short form: name, contact, message. Nothing else.
  • WhatsApp button for trades and service businesses — massively higher response rates.
  • Repeat the CTA at the bottom of every page.
  • Reply within an hour during working hours or the lead is gone.

/ 03

The bit most people get wrong

Long forms feel professional and kill conversions. Every extra field costs you enquiries.

/ 04

What to do next

Count the taps from your homepage to sending you a message. Get it to two.

/ 05

Where RIOT fits in

We're a small Colchester studio helping UK SMBs get enquiry conversion right without agency waste or freelancer flake. If you've read this far and you want a second opinion on your specific setup, book a 20-minute call and we'll tell you honestly whether it's worth doing anything at all.

We work with clients across Essex, Suffolk, London and the wider UK — and remotely with brands abroad. No lock-in, no monthly retainer minimums, no pretending your problem is bigger than it is.

/ FAQs

Common questions

Should I show my price?

A 'from' price filters time-wasters and increases qualified enquiries.

Is a chatbot worth it?

Only if a human answers quickly behind it.

Still not sure?

Book a free 20-minute call — we'll answer your specific version of this question with no sales pitch.

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Ashley Scott
Studio Lead
speak to Ashley