Is buying reviews part of this?

Never. It's against every platform's terms, it's illegal under UK CMA rules from 2025, and Google can ban your profile. We help you collect more genuine reviews from real customers — at scale.

How do you actually get more reviews?

Automated, branded review requests sent at the right moment (after the job, payment or visit), via the channel your customer prefers (SMS, WhatsApp, email). Frictionless one-tap link straight to your Google profile. Most clients triple their review rate inside 90 days.

What about negative reviews?

We draft on-brand responses within 24 hours, escalate anything serious to you, and where reviews breach platform rules (fake, defamatory, off-topic) we lodge removal requests. We can't make legitimate negative reviews disappear — but we can make sure your reply is the second thing people read.

Does this actually help SEO?

Yes — Google's local pack ranking factors lean heavily on review count, recency and rating. Businesses with 40+ recent reviews above 4.5 stars consistently outrank competitors with thin or stale review profiles, all else being equal.

/ Reputation & reviews

More 5-star reviews, handled properly

Reputation and review management for Essex businesses. Automated review requests, AI-drafted on-brand responses, removal requests for rule-breakers — across Google, Trustpilot, Facebook, TripAdvisor and more.

Get a quote →All services

Why reviews matter more than ever in 2026

91% of UK consumers read reviews before buying. Google's local pack ranks heavily on review count, recency and rating. AI assistants like ChatGPT and Perplexity now cite review aggregates when recommending businesses. A neglected review profile costs you customers before they ever land on your site.

What we run

Branded review-request automation — triggered at the right moment from your CRM, booking system or POS
Multi-channel: customer picks SMS, WhatsApp or email
One-tap deep link straight to your Google profile (or Trustpilot, Facebook, etc.)
AI-drafted responses to every review within 24 hours — on-brand, never robotic
Sentiment monitoring across all platforms with weekly alerts
Removal requests for fake, defamatory or off-topic reviews
Monthly dashboard: review velocity, rating trend, response time, competitor comparison

How fast does it move

Most clients triple their monthly review rate within 90 days. Average rating typically lifts 0.3–0.6 stars within 6 months as the recency mix improves. We benchmark you against your three nearest competitors so progress is concrete.

/ Pricing

Pricing & packages

Fixed-price packages. Need something in between? We'll quote inside 48 hours.

Essentials

£195/mo

Single location

Automated requests + AI responses for one location, one platform (usually Google).

1 location, 1 platform
Up to 100 requests/mo
AI responses within 24h
Monthly dashboard

Brief us →

Multi-Platform

£395/mo

Multi-Location

£795/mo+

Per region

Multi-branch, franchise or national accounts. Per-location dashboards + central reporting.

Up to 25 locations
Per-location reporting
Brand-consistent responses
Crisis-response protocol
Monthly strategy

Brief us →

Pay monthly available

Split any project across 3 months, 0% interest — or take our £79/mo subscription with zero upfront.

See payment plans →

Prices exclude VAT. Bespoke scope? Get a custom quote.

/ FAQ

Common questions

Is buying reviews part of this?: Never. It's against every platform's terms, it's illegal under UK CMA rules from 2025, and Google can ban your profile. We help you collect more genuine reviews from real customers — at scale.
How do you actually get more reviews?: Automated, branded review requests sent at the right moment (after the job, payment or visit), via the channel your customer prefers (SMS, WhatsApp, email). Frictionless one-tap link straight to your Google profile. Most clients triple their review rate inside 90 days.
What about negative reviews?: We draft on-brand responses within 24 hours, escalate anything serious to you, and where reviews breach platform rules (fake, defamatory, off-topic) we lodge removal requests. We can't make legitimate negative reviews disappear — but we can make sure your reply is the second thing people read.
Does this actually help SEO?: Yes — Google's local pack ranking factors lean heavily on review count, recency and rating. Businesses with 40+ recent reviews above 4.5 stars consistently outrank competitors with thin or stale review profiles, all else being equal.

/ Who we build for

Trades & industries we cover

Specialist websites, branding and content built for 319+ trades and professions across Essex, Suffolk and the UK.

See industry hubs →

More 5-star reviews, handled properly

Why reviews matter more than ever in 2026

What we run

How fast does it move

Pricing & packages

Essentials

Multi-Platform

Multi-Location

Common questions

Trades & industries we cover

Related services

Google Business Profile

Local SEO

CRM & Automation

Ready when you are